Tele Caller - Dubai

Responsibilities:
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company’s reputation.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.

Skills Required:
Proven experience as telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
High school diploma, bachelor’s degree will be a plus.

Career Level
Mid-level
Language
English
Nationality
Any
Company Size
11-50
Benefits
Company Visa
Health Insurance
As per UAE law
Commission
Skills
Call Center Experience
Customer Service
Digital Marketing
Marketing Strategy

Posted on : last year, #3023, 1 views, Edit

It is NOT ok to contact this poster with other commercial interests.

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